Why it matters for marketers
Shopping agents and AI assistants now read product data, pricing pages, and policies, and take every word literally. Track how often you're picked, as well as how often you're mentioned.
What happened
Mintlify hosts documentation for more than 20,000 companies. Its 2026 State of Knowledge report estimates that AI agents made 66% of the traffic to the documentation sites it hosts in August 2026, up from 20.8% in February. Mintlify counts agents and people in different ways and calls the comparison an estimate, and it sells documentation tooling.
A study of coding agents' tool choices by Armature found PayPal mentioned in 139 sessions and never picked, and LangChain mentioned 194 times and picked four times. Armature sells growth services to developer tool companies and the study covers developer tools, so it is an early signal.
AI agents' share of traffic to the documentation sites Mintlify hosts, February to August 2026
Chart: Mintlify, The 2026 State of Knowledge ReportTimeline
- Published
- September 2026
Sources